Shipping Policy
A seamless experience from our atelier to your home
Processing Time
Each TAZRIRT® rug is carefully inspected and prepared by hand before shipment. Please allow 2–5 business days for your order to be processed and dispatched from our atelier in Morocco.
Shipping Method
We ship worldwide via trusted international carriers including DHL Express and FedEx International Priority. A tracking number will be provided within 24 hours of dispatch.
Estimated Delivery Times
Import Tax
Import duties, taxes, and customs charges are not included in the item price or shipping cost. These charges are the buyer's responsibility and vary by country. Please check with your local customs office for more information.
Returns
We want you to love your TAZRIRT® rug. If for any reason you are not completely satisfied, we accept returns within 14 days of delivery. Items must be in their original, unused condition.
Return Process
To initiate a return, please contact our team at contact@tazrirt.com with your order number and reason for return. We will provide you with a return authorization and shipping instructions within 48 hours.
Return Shipping
Return shipping costs are the responsibility of the buyer unless the item was received damaged or defective. We recommend using a trackable shipping service for your return.
Contact Information
For any questions regarding shipping or returns, please do not hesitate to reach out to our team.
Email: contact@tazrirt.com
WhatsApp: +212 600 000 000
Instagram: @tazrirt